Refunds for cancellations

Find out how to cancel your order. And please note that your refund is subject to the Supplier’s cancellation policy.

Your refund amount may also be affected by:

  • Transport fees: is subject to the Supplier’s cancellation and refund policy
  • Star Macs service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation. Star Macs is currently not charging service fees.

Need more help?

Find out how to request a refund, and when you’ll get your refund, if you are eligible.