Honest reviews help Suppliers and customers to grow and find the right fit in the future. But sometimes you may get one you disagree with.
The right to respond
You can post a public response to a review that someone has left for you within 30 days after the review was submitted (not published). While you can’t remove it, you can report it if you think it violates our Review Policy.
Otherwise, feel free to respond with more context or to provide your own perspective, so long as you, too, follow the policy.