The full cost of your reservation shall be collected by Star Macs. If you paid for any part of your reservation outside Star Macs, it may be fraudulent.
If you suspect fraud, let us know immediately.
In this article
- When to report
- To report an email
- Types of scams
When to report
Caught off-guard by an unfamiliar off-site payment request? Report it to us immediately.
To report an email
If you receive an email from anyone asking for payment off-site, contact us immediately.
Types of scams
Help protect yourself from these common scams by booking through the Star Macs platform, keeping your email address private, and examining emails that claim to be from Star Macs.
- Advance fee scam: Someone offers to pay you or give you something if you pay through a service outside Star Macs.
- Phishing scam: Someone sends an email or link posing as Star Macs or another trusted site. These messages are designed to trick you into providing confidential information, and may contain malicious software (malware) designed to access passwords and contacts.
- Overpayment scam: A customer offers to pay more than the listed price, then asks the Supplier for cash to cover the difference.
- Third-party booking scam: Someone offers to reserve and pay for an Star Macs listing through their third-party website or service. These reservations are typically paid for using stolen credit cards.